Frequently Asked Questions

To subscribe to 2dartist, simply click Subscribe to 2dartist button under the Subscribe tab. This will redirect you to the PayPal website where you can follow the instructions to log into your existing PayPal account or use the credit/debit options if you don’t already have one. By doing this your 2dartist subscription will be automatically renewed each year, meaning you don’t have to worry about re-subscribing after 12 months. If you cannot or do not wish to purchase a recurring subscription using PayPal, you can also purchase a single year subscription from the 3dtotal shop.
If you have a subscription through PayPal: Once your initial subscription payment has been completed, a confirmation email will be sent to the email address you provided on set up. The confirmation email will contain instructions on how to download your first magazine (please allow 10-15 minutes for your download to appear). Links to your free downloadable video training will also be sent in this email.

Please make sure that your emails are set up to receive emails from “[email protected]” to prevent our emails from being treated as spam/junk mail. If you do not receive an email, please allow 24 hours before emailing customer support at [email protected].

If you have a subscription through the online shop: When you subscribe through our shop, the most recent issue will instantly become available for download from your shop account. (Please note: this download link will expire after 48 hours, contact [email protected] if you need a new download link). A unique account will be set up for you in the 3dtotal Download Manager system. You will then be able to use to access and download each month’s magazine. Each month, you will automatically receive an email informing you when the latest issue is ready for download. The email will contain full instructions about how to access your download link, including your unique username and password and a link to the download manager system. Please make sure that your email account has been set up to receive emails from “[email protected]” to prevent our emails from being treated as spam/junk mail.

You will have one month to start each download in your Download Manager account. Once the download has been started, you'll then have 48 hours to complete your download before it expires. Please contact [email protected] if you need a new download link.

Concepting a castle scene - Bram “Boco” Sels

Discover how to develop and put down ideas quickly as the talented Bram “Boco” Sels demonstrates his process for creating an atmospheric castle scene. Including tips for working with clients and conveying mood, you’ll learn how an expert concept designer, with clients including Ubisoft and Wideshot Entertainment, uses masking, layering, and photo-bashing techniques to achieve an appealing concept.

Creating a Sci-Fi Speed Painting - Ahmed Aldoori

Creating a gripping concept from sketch through to a finished image is never an easy task, but Ahmed Aldoori makes it look easy and provides priceless tips in this fantastic training video. Composition, design and creating a dynamic silhouette are just a few of the fundamental subjects Ahmed covers as he creates his cool sci-fi scene in this must-have tutorial.

If you are experiencing problems receiving or downloading your copy of the magazine please contact [email protected] and we will try to resolve the issue as soon as possible.
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2dartist is an emagazine and is therefore only available electronically. To find out the benefits of an emagazine, click here



If your question is not here, please contact us on [email protected]
and we shall do our best to help you out with your query.